Fitvario Support

We're here to help you get the most out of Fitvario—whether you're setting up your gym, troubleshooting an issue, or need billing help.

Last updated: 10 October 2026

Email support

Our primary support channel:

support@fitvario.com

Response time: 24–48 hours on business days

What to include in your support email

Your registered gym/organization name and email address.
A clear description of the issue or question.
Screenshots or screen recordings if relevant.
Your phone model and Android version, for app issues.
Any error messages you see.

Common help topics

Setting up QR attendance and member codes
Importing member data from spreadsheets
Configuring WhatsApp / SMS messaging credits
Setting up subscription plans and pricing
Staff roles, access controls, and permissions
Billing, invoices, and Razorpay payments
Android member app installation and OTP login
Signing in to the owner web dashboard at dash.fitvario.com
Account deletion requests

For data or content grievances under Indian law, contact our Grievance Officer. For refund requests, see our Refund Policy.